Coping through connection: Rare disease support communities

Ben Munoz, a first-year medical student at Baylor College of Medicine, isn’t a typical student.

His experiences led him to create an online support group, which turned into nonprofit organization Ben’s Friends.

Ben’s story

Ben Munoz
Ben Munoz

In 2006, Munoz suffered a rare kind of stroke, caused by cerebral arteriovenous malformation. Although he survived the stroke, he had to undergo brain surgery and spent two years recovering.

He says his feelings of loneliness and fear fueled him to start an online support group, hoping to connect with others in similar situations.

But a friend of his suggested expanding the vision so that the site would apply to other patients, too. Today, Ben’s Friends hosts 33 communities for rare diseases, including Ataxia, Crohn’s Disease, Lupus, and more.  More than 34 thousand individuals participate in communities on Ben’s Friends, and the numbers keep rising.

Dedicated volunteers moderate communities, write press releases, and help with other organizational aspects. Volunteers usually have rare conditions or have family members with conditions.

Community connections

Although a disease or disorder is categorized as “rare” in the United States when it affects fewer than 200,000 people, rare diseases may affect more than 60 million people worldwide. Munoz says, “We don’t generally try to find a cure or fund research – we’re interested in connecting people so they don’t feel alone.”

He says community members often share information, from recommending specialists to helping each other cope. For example, he says there’s a world-renowned doctor in Colorado who specializes in extremity AVM. Upon joining the site, you may feel relieved to find out that you’re not the only one suffering from this disorder, and may discover helpful information about this specialist.

The benefits of receiving support from community members can be hugely valuable. Listen to community members Julie, John, Elodie, and Chris share their stories.

Munoz says Ben’s Friends stands out from other online support sites because each community is individualized. “Some are more kid-centric, some are survivor-centric—each truly has a different culture with its own needs,” he says. “Each community provides a home and a family.”

Sometimes, communities organize informal meet-ups, but mostly, they provide support online.

Goals for the future

Munoz says their goal is to continue creating more communities and filling these needs. He says their mission is to serve as a source of support for rare disease patients, both in the United States and around the world.

Personally, he says he’s in medical school because he wants to treat or interact with stroke patients. “I feel a need to serve that population,” he says.

Munoz says that participating in communities on Ben’s Friends has helped him cope with his struggles. He says that professionals can provide helpful advice and empathy, “But patients who are in the same situation as you can give sympathy.”

Check out Ben’s Friends for more information on the organization and its communities.

-By Jordan Magaziner

5 thoughts on “Coping through connection: Rare disease support communities

  • Extraordinary impact Ben’s efforts have had! Goes to show that awareness *does* go a long way!

  • I think what Ben has achieved is amazing. I congratulate him, wish him
    well, and continued success.

  • Thank God for Ben & Bens Friends. Now, I am never alone, I have close friends, support and groups where others are in the same situation as I am. I am also blessed to be able to help others by moderating the AVMSurvivors Network.

  • Ben’s Friends has been a blessing and a lifeline for so many of us. Ben has truly created a worldwide family. Information sharing on the network is a powerful tool, sometimes leading to better outcomes for members, and the emotional support is invaluable. My son is healthy today because of Ben’s Friends. Thanks, Ben!

  • When people first come down with TN it is verry isolating and alone. People have never heard of it and others don’t understand it. That is why Ben’s Friends..Living with TN is soooo important. From the very beginning we can support these individuals and give them hope and understanding and a place to belong. 🙂


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